Desktop Alert​

Desktop Alert is a RapidReach option that delivers alerts directly to computers in your organisation. You can quickly reach all or selected groups of computers or recipients. The alert message is presented on screen and if a response is required, the recipient can respond by a simple mouse click. 

How does it work?

Alerts are delivered though a Desktop Alerting client. This client software is automatically installed on selected computers. Any upgrade of the client is done automatically. The recipient is not required to install or upgrade the client software.
When the Desktop Alerting App receives an alert, the message will appear over whatever is currently on the computer screen.
The alert can be delivered silently or with an accompanying alert sound. If required, the message can also be read aloud through the device’s speakers.
To respond is simple, just the click of a mouse.
The recipient may also be given the opportunity to view historical messages.

To ensure that the alert is noticed, audio beeps can be played (adjustable duration and volume) and the message can also be read through the computer’s speakers. The alert can also be delivered silently, if required.

Quick

Desktop Alert can inform thousands of individuals or computers in just a few seconds. With the help of Desktop Alert, you can simultaneously inform up to 50,000 recipients. When a large number of computers are to be connected, network traffic through the organisation’s firewall can be minimised using a concentrator.

Secure

All data is transmitted in an encrypted and secure way using TLS. Desktop Alert can be used in high security buildings where the use of mobile devices is prohibited, and in buildings with poor mobile reception..

Easy to use

The  user don't need to  refister the desktop App. Updates can be done automatically.
At activiation the message shows up on the screen with or without sound. 
The recipient can easily respond to the message by selecting an appropriate response.

Desktop Alert FAQ

  • In buildings that suffer from poor mobile reception.
  • Contact centres – where the use of mobile devices is prohibited.
  • Meeting spaces – activate in meeting rooms, lecture halls, class rooms on interactive whiteboards
Desktop Alert app can be used in a variety of situations, such as
  • Emergency communications – terrorist incident, transport / weather related issues
  • Systems outages – notify specific teams / personnel in times of outages
  • Warnings – security breaches, scam emails / sms
The alert can be delivered audibly as a notification sound (volume and duration adjustable) or the alert message can be read aloud.

To learn more

Download our data sheet or contact us