RapidReach in Hospitals

RapidReach has a number of applications that can be utilised for both emergencies and
operational purposes in hospitals and healthcare settings.

Applications of RapidReach in hospitals:

Emergency use

  • Quickly notify and mobilise the required staff and resources
  • Swiftly convene a crisis team
  • Provide precise instructions for the safe evacuation and relocation of patients
  • Maintain internal and external communication to keep all parties, including staff, patients and the public informed
  • Alternative communication in case of IT infrastructure failure
  • Restore regular hospital operations as quickly as possible after an emergency and analyse emergency actions to improve future measures

Operational use

  • STEMI type scenario to mobilise cardiac personnel
  • Management of Bed capacity

Benefits

  • Significantly speeds up the communication process
  • Key personnel and assistant teams as required
  • Everyone receives the information they require
  • Faster response time from staff and key personnel
  • Staff can focus on other urgent tasks
  • Scenarios can be created in advance to minimise human error

Emergency Management System

An emergency management system in hospitals is utilised to effectively respond to various types of emergencies, such as natural disasters, major incidents, pandemics, or security-related incidents. The system can also be used for operational purposes to minimise disruption. 
An emergency management system typically includes the following components:

Preparation and Prevention

Training and drills for staff to efficiently react during an emergency, as well as measures to mitigate risks.

Alerting

Systems for rapid notification and mobilisation of the required personnel and resources in the event of an emergency.

Command

Provide a crisis management team with the ability to mobilise and coordinate actions during an emergency.

Communication

Internal and external communication to keep all stakeholders, including staff, patients, and the public, informed.

Resource Management

Planning and provisioning of necessary resources such as personnel, equipment, and medications.

Medical Care

Adapting medical care to the increased number of patients or special requirements during times of need.

Recovery and Debriefing

Measures to restore regular hospital operations following an emergency and evaluations of the emergency response to improve future measures.

Monitoring of devices

The Smartphone devices are monitored to make sure all are operating.

Preparation and Prevention: Training and exercises for staff to test procedures in emergencies and risk mitigation measures. Preparation and prevention are key in the successful emergency management of hospitals, aimed at being as prepared as possible for emergencies and minimising the likelihood or impact of incidents. Through comprehensive preparation and prevention measures, hospitals can ensure

Alerting

Systems for rapid notification and mobilisation of required personnel and resources in case of an emergency. By focusing on alerting, hospitals can improve their ability to communicate critical information during emergencies timely and effectively, thus protecting the well-being of patients, staff, and visitors.

Command

Facilitate the crisis management team that manages the coordination and direction of actions in an emergency. The emergency planning team, plays a crucial role in the emergency management of hospitals. It involves organising, coordinating, and directing all actions and resources necessary to manage an emergency. A well-organised emergency response team is the backbone of hospital emergency management, ensuring the institution can effectively respond to emergencies, protect the well-being of patients and staff, and enable a quick return to normal operations.

Communication

Facilitate the crisis management team that manages the coordination and direction of actions in an emergency. The emergency planning team, plays a crucial role in the emergency management of hospitals. It involves organising, coordinating, and directing all actions and resources necessary to manage an emergency. A well-organised emergency response team is the backbone of hospital emergency management, ensuring the institution can effectively respond to emergencies, protect the well-being of patients and staff, and enable a quick return to normal operations.

Resource Management

Planning and provisioning of necessary resources such as personnel, equipment, and medications. Resource management in hospital emergency management involves strategic planning, allocation, and utilisation of available resources to effectively respond to emergencies and ensure continuity of care. It encompasses a wide range of measures and considerations aimed at ensuring personnel, equipment, and materials are available and efficiently used during a crisis. Effective resource management in hospital emergency management not only ensures adequate response to immediate crises but also contributes to the resilience and sustainability of healthcare services.

Medical Care

Medical care during emergencies in hospitals requires a well-coordinated approach to ensure all patients receive the necessary treatment quickly and efficiently despite challenging conditions. Notification systems can also be utilised for day-to-day operational purposes to effectively manage resources and avoid disruptions to service.

Evacuation

Plans for the safe evacuation of patients if the hospital building is unsafe. Evacuation, when required, is a critical process undertaken to ensure the safety of patients, staff, and visitors during emergencies that compromise the structural integrity or environment of the facility, such as fires, floods, incidents involving hazardous materials, or threats of violence. A well-coordinated evacuation plan is essential to minimise chaos and ensure the safety of everyone in the hospital. An effective evacuation plan is crucial for the safety of patients, staff, and visitors in the event of an emergency and requires careful planning, regular training, and coordination with external emergency services.

Recovery and Debriefing

Measures to restore regular hospital operations after an emergency, as well as evaluations of the emergency response to improve future measures. Recovery and debriefing are critical concluding phases in the emergency management cycle within hospitals. These stages focus on returning to normal operations and learning from the incident to improve future responses. Through thorough engagement in the processes of recovery and debriefing, hospitals can not only return to normal operations more efficiently but also enhance their resilience and preparedness for future emergencies.