RapidReach options

RapidReach provides options to the basic configuration as Collaboration, Recipient WEB portal, GIS, and Interface to other systems. Local system can also be extended with support for a variety of equipment types.

Collaboration and access
 

 Collaboration
Streamline and simplify collaboration. Includes conferencing, a bulletin board for publishing documents and links and a logbook where you can log the progress of an incident.

 Recipient WEB portal (RWP)
The Recipient WEB Portal is designed for your call recipients. It can be used for updating contact details and accessing the bulletin board and the logbook.

 GeoCall
GeoCall makes it possible to geo code all recipients and to easily define a geographical area for the call-out.

Activating and Interfacing
 

 Data Connection Plattform (DCP)
Automate import of data to the RapidReach database from external sources.

 Call-Out Engine (COE)
Allow external systems to define and start call-outs using simple text files.

  Application Interface (API)
Allow external systems to start predefined RapidReach call-outs through a DLL file.

 Scenarion Engine (SE)
Allow external systems to start predefined RapidReach call-outs using a simple text file.

 PLC Interface (PLC)
Allow external PLC systems to trigger scenarios in RapidReach. The feature is sold with a 14 port PLC unit.

Equipment Options

These options are only sold together with a RapidReach system like RapidReach Enterprise or RapidReach Professional.

Phone lines
We support up to 480 phone lines on one system. Handle both incoming and outgoing calls.

Text messages, SMS & Alpha paging
Transmit instructions to mobile phones, PDAs and text pagers. Recipients can respond from mobile phones and PDAs. HTTP, TAP and UCP protocolls supported.

E-Mail
Send out text or files by e-mail through an SMTP server. Recipients can respond via e-mail.

Paging
Transmit numerical messages to pagers and handle call backs automatically.

Fax
Handle single faxes or broadcast faxing during a call-out, or implement a faxback service.

Desktop Alerting
Popup message on all computers with the possibility to respond to the message.